Author: info@britesys.com

Salesforce partnership brings growth to company and better opportunities to clients. INDIANAPOLIS, Sept. 3, 2019 /PRNewswire/ – Brite holds a strong presence in Indianapolis as a Salesforce implementation firm. They pride themselves on their ability to create strategic cloud solutions for their clients. Brite is thrilled to announce they have officially been named a Salesforce Silver Consulting Partner. “It’s a pleasure to be recognized for our efforts by Salesforce. I am immensely grateful for the dedication of our team and their contributions toward this advancement,” says Brite CEO, Jay Fernando.The Salesforce Silver Consultant Partnership requires a company to meet several milestones to demonstrate they are qualified to represent Salesforce as a preferred partner. These requirements include client engagement, employee expertise, and high customer satisfaction. Brite has proven its expertise through its highly skilled staff, of which 13 team members now hold at least one Salesforce certification reaching a total of 53 certifications. Brite not only focuses on hiring and growing expert talent, but also on creating quality relationships among staff as well as with clients. Brite’s clients agree as demonstrated by their high customer satisfaction score of 10 on Salesforce’s 10-point scale. “It is our goal at Brite to simplify our clients’ problems with innovative solutions and to deliver those solutions in a timely manner to enable our clients to reach their goals. Our clients trust Brite’s team to always be on their SIDE (Simplify, Innovate, Deliver and Enable),” added Jay Fernando. “We look forward to continually impacting the lives of those within our customer community.” Brite is making tremendous contributions to the local Indianapolis tech community with solutions reaching nationwide. Within the past few months, Brite has implemented several successful Salesforce-based solutions, including The Propshop, an online product catalog for U.S. Health and Human Services. As a newly recognized Silver Partner, Brite looks forward to the continued growth of its company and employees, allowing them to drive the success of their customers. About Brite Brite has been successfully implementing solutions for the private and public sector since 2006. Brite is a Salesforce Certified Silver Consulting Partner and has modernized technology for a variety of agencies and organizations. Brite confidently brings the right people, customized approach, and successful track record to each opportunity.

A large federal agency was in need of an efficient, cloud-based system for employees to procure furniture and supplies within their warehouse inventory. The agency had a warehouse full of office furniture and supplies but lacked a system for utilization. Without a way for employees to procure the surplus inventory, government assets were not being reused and employees were lacking a way to obtain office necessities. Brite proposed an online product catalog, The Propshop, to meet their need. The Propshop is an e-commerce solution built on the Salesforce platform allowing agency employees to shop for inventory, make online orders, and receive notification for fulfillment of requests. The shopping portal presents the most recent inventory to the Propshop shoppers. All surplus items are displayed in an intuitive portal interface. Like most modern online shopping experiences, the Propshop offers a user-friendly e-commerce shopping cart feature. This allows end users to search and hold inventory and review items prior to checkout. Upon completion of an order, an email notification with an order summary is presented to the shopper. Once an order is placed, the internal team receives the order request and can confirm details with the shopper. Within Salesforce, the internal team has the ability to manage the status of the orders by converting a hold request to submitted or canceling a placed order. In addition, the order fulfillment provides a manual order tracking process that can send an email notification for each order status. The fulfillment team can view all the relevant data on a user-friendly dashboard. Building on Salesforce allowed us to create dashboards without the need to write code. Each dashboard can be globally accessible or uniquely custom to an individual. On the dashboard, KPI graphs display real time updates to inventory. There is drill-down capability on each chart allowing the fulfillment team to view each record down to the line item.There is also an option to display historical graphs to show change over time. We facilitated the option to export the data to Excel and/or print the charts,so the data can be shared with individuals who do not have a Salesforce login. The Propshop was a perfect fit for the agency’s Salesforce-based roadmap.With Brite as an implementation partner, this federal agency received fast delivery of a low maintenance and scalable solution with security backed by Salesforce. The Brite team solved the agency’s issue and now employees can shop, order, and receive government property for reutilization.