Author: info@britesys.com

Pioneering Digital Transformation Digital transformation has become a buzzword in the modern business landscape. At the heart of this transformation lies the need for organizations to swiftly adapt to emerging technologies and methodologies to stay competitive. Enter Brite, with its potent combination of CMMI Level 3 certification and robust no-code/low-code capabilities, paving the way for a smoother, more efficient digital overhaul for organizations. 1. CMMI Level 3 Certification: A Mark of Process Maturity Capability Maturity Model Integration (CMMI) is a globally-recognized standard for process improvement. Being Level 3 certified implies that an organization has well-defined processes in place, and there’s a consistency in its project delivery and performance. Predictability and Consistency: Brite’s CMMI Level 3 designation ensures that they follow a streamlined approach to project management and delivery. This results in fewer errors, reduced redundancy, and improved project timelines. Client Trust: Such a certification also boosts the confidence of potential clients, knowing that they are engaging with a company that adheres to globally-accepted best practices. 2. No-Code/Low-Code Capabilities: Agility in Development No-code/low-code platforms are revolutionary in their ability to accelerate software development without needing extensive coding expertise. Speed of Delivery: One of the primary advantages of these platforms is the drastic reduction in development time. Organizations can quickly prototype, iterate, and deploy solutions. Democratizing Development With no-code/low-code solutions, even those without a technical background can contribute to application development. This breaks down silos in organizations and promotes collaborative innovation. 3. Synergy of Both Worlds Combining CMMI’s structured approach with the agility of no-code/low-code creates a synergistic effect: Quality Meets Speed: While no-code/low-code ensures quick deployment, CMMI’s process rigor ensures that the speed does not compromise the quality of the deliverable. Cost-Efficiency: With faster development cycles and reduced error rates due to CMMI standards, organizations can expect a significant reduction in project costs. Scalable Solutions: As businesses grow, the solutions developed can be easily scaled up or modified without necessitating a complete overhaul. Conclusion In the era of digital transformation, organizations are on the lookout for partners who not only understand the intricacies of technology but also the importance of process and quality. Brite, with its CMMI Level 3 certification and no-code/low-code capabilities, positions itself as a front-runner in facilitating organizations to navigate the waters of digital transformation with confidence and agility.

The Salesforce Summer ’23 release is packed with plenty of great new features for developers. Here are some of the most exciting features and updates that developers can look forward to: Quickly Create Full Sandboxes (GA) This feature allows developers to create full sandboxes in a matter of minutes, making it easier to test and deploy changes. This is a great feature for developers who need to quickly spin up new sandboxes for testing and development. Metadata API Enhancements There have been number of changes to the Metadata API in this release, including the retirement of the ServiceFieldDataType metadata type and various new analytics and customization features. These enhancements will make it easier for developers to work with metadata and customize their Salesforce orgs. Package Transfer The package transfer feature has been updated to allow the transfer of packages that contain custom metadata types and custom settings. This means that admins and developers can now transfer packages between orgs that have different editions and ensure that all necessary components are included in the transfer. Custom metadata types and records can be deployed to production orgs using change sets. Additionally, the Quick Actions on Related Lists feature is now available in open beta for admins, allowing them to create custom actions that can be performed directly from a related list. To initiate a package transfer, you need to log a case with either Salesforce Partner Support or Salesforce Customer Support, due to the complex nature of this procedure. Apex Debugging Enhancements The Summer ’23 release includes number of enhancements to Apex debugging, including the ability to debug asynchronous Apex code and the ability to debug Apex code in managed packages. These enhancements will make it easier for developers to debug and troubleshoot their Apex code. Salesforce Functions (Beta) Salesforce Functions is a new serverless compute service that allows developers to build and deploy custom functions on the Salesforce platform. This is a great feature for developers who want to build custom logic and integrations on the Salesforce platform. Overall, the Summer ’23 release is packed with plenty of exciting new features and enhancements that will help developers to build and customize their Salesforce orgs in new and innovative ways. Brite, A Certified Salesforce Crest Partner, Has Expertise In Implementing Salesforce APIs For Several Software Systems And Clients. Need assistance with your API implementation and leveraging the recent update? Connect with our Salesforce team today

At Brite, we take immense pride in providing exceptional technology solutions that cater to the unique needs of our clients. A recent testament to this commitment is our project for the state of Vermont, where we utilized MuleSoft and Salesforce platforms to deliver an efficient, streamlined, and robust solution. Data migration is often seen as a daunting task, particularly due to the risk of data loss, the possibility of compatibility issues, and the sheer amount of time and resources that it tends to consume. However, with the use of MuleSoft, our team at Brite transformed these challenges into a structured and straightforward process. MuleSoft’s versatile capabilities played a key role in simplifying the data migration process. It provides a comprehensive set of tools to effectively extract, transform, and load (ETL) data from disparate systems into Salesforce. Its pre-built connectors, dataweave transformations, and batch processing capabilities allowed us to seamlessly move data from legacy systems to the Salesforce platform. The use of MuleSoft wasn’t limited to data migration. It also proved invaluable in integrating external systems. MuleSoft’s API-led connectivity approach allowed us to create a network of applications, data, and devices that interacted smoothly. With its scalable and flexible integrations, we were able to make sure that all systems communicated effectively, thereby ensuring optimal data flow and reducing process bottlenecks. But what really set our solution apart was the combination of MuleSoft’s integration capabilities with the power of the Salesforce platform. Salesforce offered a cloud-based, customer-centric platform that allowed the state of Vermont to manage its interactions with citizens more effectively. By integrating Salesforce with other external systems through MuleSoft, we were able to create a unified view of the citizens, enhancing the state’s ability to deliver personalized services. In conclusion, the combination of MuleSoft and Salesforce enabled Brite to provide a robust, scalable, and efficient solution to the state of Vermont. It allowed for seamless data migration, easy integration of external systems, and helped us create a unified, citizen-centric solution. This project underlines our belief in the power of innovative technologies and their potential to transform public sector services. We look forward to continuing to harness these tools to create more impactful solutions for our clients.

In today’s world of bits, bites, apps, and users, information is the currency. It’s what makes our digital world move. This information needs to be manipulated with care and concern to make sure that it exists where it’s supposed to and the way it’s supposed to. When it comes to Salesforce, one of the best ways to handle and move information is with Dataloader. Dataloader is a web-based tool to import and export records. At its maximum, dataloader can handle 5 million records in one operation. In my role as a Support Analyst for Brite, Dataloader has become my weapon of frequency and choice. It was the key to acclimating to my role and as a result, I must share my appreciation for the tool. For the sake of not boring you to death with a bunch of technical jargon and details, here are my top five reasons why I love Dataloader.

Over one billion gigabytes of data are stored in the cloud networks worldwide. Processing and storing data in the cloud has revolutionized the IT world and is both an efficient and cost-friendly way to store data. There are two types of clouds: private clouds and public clouds. A private cloud is an organization’s own cloud that contains only their compute infrastructure and data. On the other hand, a public cloud is a cloud that is shared by multiple different organizations, also known as a multitenancy. In a multitenant architecture, tenants share infrastructure resources such as their web server, application services, middleware, their database, and compute resources. Even though the resources are shared, the tenant-specific data is accessible only to that particular tenant. You could think of private cloud as owning your own home, while public cloud is like living in an apartment complex. When living in an apartment, you may share resources such as water, electricity, etc. However, your unit (or data) is secure and only accessible to you. In this post, we’ll be talking about how/where the data is stored, how the data is secured, ways that this data can be breached, and how to mitigate your risk. The first thing that comes to mind when thinking about cloud storage is where all of this data is stored. Cloud data is stored in data centers that can be virtually anywhere in the world. Most cloud storage service providers offer storage on a pay-per-use-basis, so you would pay for each gigabyte of data per month. The user can connect to the database server via the internet and manually or automatically send files over. All of this data can be accessed through a web-based interface. At this point, you may be thinking, how do organizations know that their data is safe? Cloud providers use authentication, access control, encryption, and built-in firewalls to keep your data safe at the most basic level. Authentication is the type of security that is used on most websites and devices such as passwords and security questions. Access control restricts access to the data if you are using an unknown, unauthorized, or public device. You can test these security measures by engaging with a cybersecurity professional who can validate and assess security measures and provide additional extra security measures. Encryption is one of the strongest ways to secure your data by using algorithms to scramble the data so it can be accessed only by the users who are authorized to access the data. The built-in firewalls make sure that those who are not authorized are not able to access your cloud infrastructure. Sharding is another way of securing data where it is split into chunks and encrypted on its own, meaning if the code was to be decrypted then they would only find the data in blocks, rather than all of it. Some cloud providers only let you preview the content instead of downloading the data, so that it is more secure to share. Highly regulated organizations are also starting to use the hybrid approach in which they keep sensitive data in a private cloud and the rest of their data in a public cloud. However, this does not mean your data is 100% safe. It is not impossible for cybercriminals to get into these files by guessing security questions or bypassing passwords. Your data could also at any point get wiped out, lost, or stolen. The data is stored on servers and systems that are not yours meaning you don’t have control over them. As a solution to this, some cloud providers are starting to let the users choose their own encryption keys, so no one from the provider’s side has access to your data. The good news is there are many more solutions for improved data security! You have options such as backing up your data locally, engaging with cloud service providers that offer local encryption of data, implementing multi-factor authentication and protecting the computer systems that access your cloud resources by implementing anti-virus and anti-spy security controls. Overall, with cloud storage the positives outweigh the negatives. With governance and adoption of the right risk-mitigating strategy offered by companies such as Brite, you can select the ideal cloud service (Public, Private, or Hybrid) and secure your data safely. If you’d like to explore your options for cloud security solutions, consult with our cloud experts today.

Without a doubt, everyone has been affected by COVID-19 in some way. Whether you have lost your dream job or have been forced to use screen shares for your daily activities with coworkers, our lives have changed. We have adapted by shrinking monthly personal and professional budgets and doing a massive amount of yard/housework, but we are in this together! As state and local governments begin the staged reopening rollouts, it is vital that those who have been able to stay open look strongly at how we continue to protect our employees. Business leaders can ask themselves questions like “How has my team preformed?”, “What gaps can we address?”, and “Did we actually become closer?” Here at Brite, there is one gap that has become overwhelming apparent to us. Not all businesses have the capability to perform or monitor everyday duties due to the limitations of their current platforms. As someone that has spent the last 10 years of my career leveraging the use of technology, I was a bit thrown off by learning this information. How does a sales manager know if his or her team is staying on top of their activities if they still are using an “off prem” CRM solution? How can they collaborate efficiently on documents (RFI’s, RFP’s, SOW’s, Contracts, etc.)? The reality is they either can’t know and can’t collaborate, or they are required to circulate countless emails. Some companies are still leveraging a VPN solution, and that may work for certain businesses. Alternatively, many other companies along with Brite believe that cloud computing technologies will be leveraged even more in the coming years than they already are currently. I have been impressed with the speed of growth with tools like Zoom, Join.me, Google Hangouts and other platforms that have seemingly taken over the world in the last few months. We are confident that cloud innovation for CRM, Marketing Automation, and Cybersecurity will be the next adoption trend bringing companies closer together at a rapid rate. As a cloud service provider, Brite partners with our customers to identify and deliver the ideal cloud solution to maximize business value. If you or your organization would like to have a conversation around the different ways cloud technologies can better prepare you for the changing landscape at all levels of your business, connect with our team of experts today.

In Salesforce’s 2020 Spring Update, there are several major new Application Programming Interface (API) enhancements. API is a piece of software that allows two software intermediaries to connect. APIs define what kind of calls and requests can be made between software systems, define data formats, and which conventions to follow, essentially specifying how two different software systems can communicate and interact with each other. Using an API allows users to deliver solutions rapidly by sharing and exchanging information seamlessly. There are many software systems and applications that can be connected with Salesforce using APIs. For instance, Salesforce integrates seamlessly with Jira, Zoom, SAP, Peoplesoft, Quickbooks, Moodle, Workday, and Eventbrite to name a few software applications. 1. Increased Daily Salesforce API Call LimitThe recent Salesforce Update has increased the daily Salesforce API call limit from 15,000 API call requests per day to 100,000 API call requests per day. In addition, the daily maximum cap of 1,000,000 API requests per day has been removed, allowing your org to exceed the daily limit without being flagged or blocked by Salesforce. Furthermore, with the new usage-based entitlement, a limited Salesforce resource that your organization can use on a periodic basis, the org user can view how many API requests have been built up over the last 30 days. 2. New Beta Version of MetadataComponentDependencyAnother important API Spring Update is the beta version of the MetadataComponentDependency Queries in Production and Sandbox Orgs. By using these Queries, users can view dependency relationships between metadata in their orgs. Finding these dependencies allows users to break the metadata into packages and parts, and then determine whether the metadata is safe to delete. 3. Ease of Locating Object DocumentationThe recent Spring Update has also made finding Salesforce object documentation easier. The key advantage of this feature is that it removes repetitive object documentation and groups related objects together so that users can find what they are looking for in a simpler manner. 4. Increased Relevancy of Symbol TableIn addition, the Salesforce Symbol Table no longer includes non-global implementation details for managed packages. This update confirms that the Symbol Table does not show more information than what is required for the managed packages. This feature will save you time, as less code is required. The Salesforce 2020 Spring Update’s API enhancements allow users to make more API calls daily, view the number of API requests in the past 30 days, Queries to view dependency relationships between metadata in orgs, and a Symbol Table that shows only specific information related to managed packages. Overall the Spring Updates yield a better user experience for organizations that use Salesforce to expand their capabilities by integrating with other external systems and applications through APIs. Brite, a certified Salesforce Silver Partner, has expertise in implementing Salesforce APIs for several software systems and clients. Need assistance with your API implementation and leveraging the recent update? Connect with our Salesforce team today.

The GSA Multiple Award Schedule endorses Brite’s strong past performance in IT Services. INDIANAPOLIS and WASHINGTON, June 2, 2020 /PRNewswire/ — Brite is a successful Federal IT Services provider with a wide range of expertise in multiple aspects of technology. Some of these include but are not limited to, private, public, and hybrid cloud implementation services, AI, and Robotic Process Automation (RPA). Brite was accepted into the SBA 8(a) program in 2017. Recently, Brite has been awarded the GSA Multiple Award Schedule. President of Brite, Leena Victoria says, “We at Brite take great pride in providing successful solutions to our Federal, State, and Local Government clients by adding value to their business since 2006.” GSA Schedules are also known as MAS (Multiple Award Schedules) and Federal Supply Schedules. MAS Schedules are long-term contracts across government agencies. These contracts are with commercial firms that give federal, state, and local government buyers over 11 million commercial products and services at discounted prices. GSA has approved Brite to participate as a prime contractor for awards in Special Item Numbers518210C – Cloud and Cloud-Related IT Professional Services54151 – Software Maintenance Services54151S – Information Technology Professional Services “All our past successful cloud implementations were recognized by GSA in awarding MAS Schedule with SIN 518210C – Cloud and Cloud-Related IT Professional Services.” adds Leena Victoria. By being awarded the GSA Multiple Award Schedule, Brite has demonstrated strong past performance in IT services to public sector agencies. They also have easy access to government orders since they are approved and verified by GSA. Government agencies are benefitted in multiple ways by working with Brite through GSA MAS Schedules by experiencing flexibility and choice, saving time, and realizing transparency.

Brite replaced an outdated system for Indiana Public Defenders Council (IPDC) and launched a modern solution on Salesforce. Previously, IPDC employees were using a 20-year-old database that was limiting efficiency of the agency. The new Salesforce system allows agency employees to manage their case bank and provide excellent customer service to support Indiana’s public defenders. Our team recently scaled the solution to further enhance IPDC’s internal database with functions they did not have with their previous system. In addition to the case bank, the system will have a full document library including a motions bank, jury instructions, seminar publications, and more. IPDC will have the capability to independently maintain the library by uploading new files or replacing existing files. The technology modernization was extended further with Brite’s development of a community portal. On the community portal, public defenders can access documents, training courses from Moodle, event registration, and much more. The integrated public facing portal created a seamless user experience at the start of 2020. Brite’s implementation of Salesforce for IPDC has enabled the agency to offer improved services to public defenders and reduce the administrative burden of staff. The capability to access documents, purchase books and other resources, register for events, pay via integration with Indiana Interactive, and complete training are benefiting revenue streams for IPDC. It is also equipping Indiana’s public defenders with the proper resources to support Hoosiers across the state.

Developed by Brite, Enlite is an innovative case management system built on the Salesforce Lightning platform. This is the largest Salesforce implementation for State of Indiana government with over 1,000 system users. Prior to the Brite partnership, IN DCS used a 20-year-old legacy system. The outdated system made it difficult for employees to complete their daily tasks efficiently and effectively. Enlite has enabled IN DCS to securely document home visits via HIPAA, communicate via streamlined channels, share cases seamlessly across departments, immediately access vital information – all on one user-friendly system. Service providers use Enlite for intake, parent surveys, assessment, household management, internal and external referrals, establishing goal plans for families, processing claims and generating invoices. Enlite seamlessly integrates with external systems such as immunization registries for up-to-date immunization records and financial systems for claims reimbursement. The built-in evaluation module with extensive dashboards and reports provides key metrics for program managers, directors and other stakeholders. Before Enlite, case workers could only log notes on cases once they return to their site, making access to real time information impossible. With Salesforce Mobile Enablement, Brite introduced a mobile platform to allow case workers accessibility during home visits to promote timely documentation. Along with being mobile enabled, Enlite is conducive for collaboration. With Site to Site transfer capabilities, DCS employees can request and receive all required permissions to transfer a case and all corresponding records to a new agency within the system. This replaces the manual process of printing out forms, scanning as PDF, then emailing or faxing to the new agency. This feature not only saves times,it increases security of personal information. These are just a few examples of how Enlite has made an agency wide impact with technology modernization. Efficiency and timeliness are valuable, but the meaning stretches far beyond data and reports. Enlite allows IN DCS to take a proactive approach rather than risking a delayed response that could forever impact the life of a child. The improved services provided by IN DCS translates to improved quality of life for Hoosiers all across the State of Indiana.